BlueSkyFrog Website

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:: BlueSkyFrog Privacy Policy
This Privacy Policy has been created in order to disclose to you, the user, the information collection, use and disclosure for this Website, www.blueskyfrog.com and its Mobile Phone Games service, M Games, both of which are operated by BlueSkyFrog, a business of (belong). This policy has been developed in line with the voluntary National Privacy Principles for the Fair Handling of Personal Information developed by the Australian Federal Privacy Commissioner which represent industry best practice, and The Privacy Amendment (Private Sector) Act 2002. This policy is in addition to the Terms of Use governing the Website and should be read in conjunction with those Terms of Use. All enquiries regarding this policy should be directed in the first instance to the Privacy Officer at: Privacy Officer BlueSkyFrog Level 8, 155 George Street, Sydney NSW 2000 Ph: 1800 653 344 Fax: (02) 9252 5373 Email: privacy@blueskyfrog.com
Collection of Personal Information
We take your electronic privacy seriously. While we are the sole owner of the information we gather on the Website and during the course of a Mobile Phone Game, we will not share any of your information with any outside party without your explicit consent unless we are required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement or other government agencies, or comply with a legal process served on the Website or M Games service, or court orders. There are three kinds of information that BlueSkyFrog obtains about you: Aggregate Information: Aggregate Information is anonymous data that Websites and Mobile Phone Games services use to analyse trends, administer the Website and Mobile Phone Games, diagnose problems on the sites and Games' servers and communication networks, track users' movement, gather broad demographic information for aggregate use and to help improve the quality of the web pages and Mobile Phone Games. It may be your domain name, your IP address, or mobile phone network provider. None of this information is connected with Personally Identifiable Information. Personally Identifiable Information: Personally Identifiable Information is any information that personally identifies you. When you become a Website member, we ask you for personal details including name, postcode, date of birth, country of origin, gender and email address. We may also ask you to provide us with some lifestyle information when you register with the Website or for various features of the Website. Some of the information that we ask for is mandatory. It enables us to identify who is using the service and enables you, the user, to achieve the best possible results from BlueSkyFrog. All remaining fields of information can be completed at the user's discretion. We also record other information including responses to promotions, giveaways and competitions. Whenever a page is requested from our web server, we record the time, date and URL of the request, along with information on the browser software that is being used. This information is collected to provide valuable research in better understanding the preferences of our members and to enable us to better target our communications, including competitions and prizes. Game Play Information: When you play a Mobile Phone Game, we will collect your mobile phone number, and a 'nickname,' which you will need to create. During the course of a Mobile Phone Game, we record the time, date and game commands you make, in addition to your mobile phone number, and a 'nickname.' This information is collected to ensure the smooth operation of each Mobile Phone Game, and the award of prizes, if any. Your nickname may be visible to other players, depending on the game that you play. Your mobile phone number will not be automatically revealed during game play - interactions between players remain anonymous. You can play games under a variety of nicknames without revealing your real identity. However, please be aware that some Mobile Phone Games have a 'chat' function. Should you voluntarily disclose personal information via this chat function, this information can be collected and used by others. If you post personal information in publicly accessible online forums and chats, you may receive unsolicited messages from other parties in return. If you participate in certain games, we may use the nickname and mobile phone number that you specify in your account information to send you a Short Message (SMS) regarding your game or prize status as part of the game. We may also send you an SMS at the end of the Game inviting you to receive information to our content partners, who may send you promotional material. Your participation in receiving these messages is entirely voluntary.
Use and Disclosure
We may share Aggregate Information with our partners and advertisers. We will not share your Personally Identifiable Information with any third party unless we have obtained your expressed consent to do so. An "opt-out" option will always be made available to you with all communication. Our use for your Personally Identifiable Information can include: - To notify you if you are a winner; - To send you information about BlueSkyFrog, our Website and Mobile Phone Games; - Where you have agreed, to provide your information to our content partners, who may send you promotional material; or - We may send you information on behalf of our advertisers though we will not disclose your Personally Identifiable Information without your express permission. We will not disclose any Personally Identifiable Information about you without your express consent unless we believe it is necessary: - Where it is required by law; - To provide you with services which you have requested; - Administer and manage those services, including charging, billing and collecting debts; - To implement our terms of service; - To protect our rights or property or those of any Website user, or any member of the public; - To lessen a serious threat to a person's health or safety; - Site and Service Updates; - To send site and service announcement updates. Members are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with you to provide requested services and in regards to issues relating to your account via email or phone. For the purposes set out above we may disclose your personal information to organisations outside BlueSkyFrog. Where appropriate, these disclosures are subject to privacy and confidentiality protections. The organisations to which we disclose information include: * outsourced service providers who manage the services we provide to you, including: - mailing systems; - billing and debt-recovery functions; - information technology services; * your representatives (eg your authorised representatives or legal advisers); * credit-reporting and fraud-checking agencies; * credit providers for credit related purposes such as creditworthiness, credit rating, credit provision and financing; * our professional advisers, including our accountants, auditors and lawyers; * government and regulatory authorities and other organisations, as required or authorised by law; * other telecommunication and information service providers; and our related companies.
Access and Correction of Personal Information
If you have provided your Personally Identifiable Information in the past and would like to access and/or correct your information, you can: a) Access and update your personal information and preferences by selecting 'My Account' from the left navigation bar of the Website or by clicking on your name in the top right logged in box. Your details will be shown in the registration form you completed in joining our Website. Please check that the information you have provided is current and accurate. If any changes are required, please make the appropriate changes then save the form by clicking the blue 'Update Profile' button at the bottom of the page. Please note that, unless you notify us otherwise, we will assume that any personal information and preferences in the 'My Account' section is correct and up-to-date. b) Post your request to: Privacy Officer BlueSkyFrog Level 8, 155 George Street, Sydney NSW 2000 c) By email to: privacy@blueskyfrog.com d) By phone: 1800 653 344 e) By fax: (02) 9252 5373 Where you have provided us information for a third party (as we mentioned above) and we have already disclosed this, we cannot delete or change the information. At your request, we will inform you how to contact those third parties who hold information relevant to you.
Cookies
A cookie is a piece of data stored on your hard drive containing information about you. The use of cookies on Websites is a common industry standard. Cookies act as unique identifiers, used to distinguish different members. They enable us to track and target your interests to enhance your experience on our site. For instance, by setting a cookie on the Website, you would not have to log in a password more than once, thereby saving time while on our site. Once you log out of your browser, the cookie simply terminates. Please note that even after we have terminated a cookie, remnants of that cookie may remain on your computer. These remnants are normally inactive. The Website uses cookies to allow access to "members only" sections. By rejecting a cookie, a user can still access the Website, but has restricted access to "members only" sections. For example, you would not be able to participate in any of our competitions taking place. Some of our business partners use cookies on the Website (for example, advertisers). However, we have no access to or control over these cookies or any information collected by these business partners. We may use cookies when we conduct voting polls, surveys, and contests to limit multiple responses and registrations. We may also send third parties information from cookies to enable them to deliver more personalised advertising to you. We will never use cookies to retrieve information from your computer that was not originally sent by us to you in a cookie. As most browsers automatically accept cookies, you can modify your browser to refuse cookies or to alert you when cookies are being sent. By modifying your browser, it is possible that some parts of the site, such as the voting polls, surveys, contest, and game areas, will not function to their full capacity.
Spamming
"Spamming" can be defined as sending mass unsolicited emails and/or Short Messages (SMS). We operate an "opt-in" only policy and we will only send you promotional material where we have your express permission, unless there is a legal or operational requirement for us to do so. If you receive promotional material that you no longer wish to receive, please notify us to modify your database record.
Data Quality and Security of Personal Information
We take reasonable precautions to protect your security. We use encryption technology to ensure information is protected when being sent over the Internet. Unfortunately, there is always a risk involved in sending information through any channel including the Internet and you do so entirely at your own risk. Credit card information is among the most important data we collect. BlueSkyFrog operates secure servers to minimise the risk of unauthorised use of such information. Credit card information that is transmitted via our secure servers is encrypted in accordance with the highest standards. Please do not send credit card information through unsecured mail. Your user name and password created upon registration play an important role in keeping your personal information secure. If you suspect that your user name and password have been disclosed to an unauthorised person(s), we suggest you immediately alter your details or instruct BlueSkyFrog to do this for you. BlueSkyFrog will not be held responsible for any unauthorised access of information, unauthorised use of information or if your information is accessed through unauthorised or improper use of your account or membership privileges due to your failure to adequately secure your password. Authorised employees and contractors will have limited access to your personal information where it is necessary to enable them to perform relative functions. BlueSkyFrog and our associated agencies and companies are obliged to respect the confidentiality of any personal information held by us.
Links to Third Party Websites
This Website contains links to other sites where we cannot be held responsible for the privacy practices of these sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every Website that collects Personally Identifiable Information. This privacy statement applies solely to information collected by this Website.
Notification of Changes to Privacy Policy
Any amendments to this Privacy Policy will be posted on the Website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use Personally Identifiable Information for a secondary purpose (and in an unrelated manner to the primary purpose), we will notify users by way of an email and provide an "opt-out" clause with every communication.
Additional Privacy Information
Further information on the National Privacy Principals (NPPs) and The Privacy Amendment (Private Sector) Act 2002, visit the Australian Federal Privacy Commissioner's Website at www.privacy.gov.au.

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